Guarded approaches in casino surveillance and security
Protecting people, assets and games remains top of mind for the casino industry, as these case studies, expert advice articles and new...
casino management
ARTICLES
What to consider when communicating with casino employees during crisis
Any good leader understands that communication is critical in a time of crisis. Employees are thirsty for information, with a desire to...
A measured approach to doing business in the time of coronavirus
Considerations for reopening and operating gaming establishments in the aftermath of the COVID-19 pandemic For more than a month, virtually all commercial...
Marketing strategies for U.S. online sports betting
Insight and Innovations Sporting edge The post-Professional and Amateur Sports Protection Act (PASPA) environment is very much in its nascent stage, providing...
Communication and contract tracing ease hospitality employee COVID fears
Recent surveys found that nearly nine in 10 U.S. employees (86 percent) believe their employer has an “obligation” to notify employees who...
IGT ADVANTAGE system and solutions — IGT
International Game Technology PLC announced that its IGT ADVANTAGE casino management system with its suite of innovative systems solutions has been selected to...
Gaming’s top boardrooms of 2017
When it comes to casinos and corporate governance, reputational honesty remains the best and strongest policy, as the AETHOS Consulting annual report...
LV casino launches #goodcleanfun initiative
Downtown Grand Hotel & Casino’s commitment to clean was honored last month with the 2020 AAA Inspector’s Best of Housekeeping Award. This...
Life without masks won’t happen at casinos for awhile
When COVID-19 caused states to go into lockdown, one of my first reactions was, fine, as long as I don’t have to...
Following the veteran tribal casino leaders
Three longtime tribal casino operators reflect on their careers, the current state of the industry and the traits needed to succeed in...
The ways to have a successful casino
Marketing I have been to hundreds and hundreds of casinos in my 45-year gaming career, and I wagered in most of them....
Casino Industry at a Crossroads
The first step in solving any problem is identifying it, and, if the unity of views expressed at the Southern Gaming Summit...
Developing a coronavirus protection strategy for casinos and cardrooms
Casinos need to have a COVID-19 protection and mitigation strategy in place before reopening to the public The COVID-19 pandemic is a...
Latest slot, table security shines in casino case studies
Security and surveillance providers outline the improvements resorts can achieve from recent technology upgrades CASE STUDY 1: A new way to Revel on...
Cashless is king for casinos going forward
It’s no great secret that casinos have traditionally been hard currency-intensive environments. There are any number of reasons for this—most table games...
New decade, same problems for the casino industry
So the calendar tells us we’re in a new decade. No more aughts or teens, finally, a decade with a proper name...
Architects ponder COVID-19 impacts on gaming resort layout and design
Design firms offer inventive short- and long-term ways to cope with social distancing and other coronavirus concerns Being withheld from in-person social...
Coronavirus will have an evolutionary impact on casino mobile marketing efforts
I am writing this article exactly three weeks into a time when businesses are closed and casinos have gone dark to protect...
Casino and gaming boards showing grace under pressure
COVID-19 is just one of the many factors currently pressuring gaming industry corporate governance; fortunately, some company boards have risen to the...
The Case for Craps
To borrow and bastardize a phrase from Mark Twain, the reports of craps demise have been greatly exaggerated. I’ll admit my bias…...
Streamlining reservations with a “One Call and Answer All” philosophy
When used correctly, communication technology has made access to information faster and easier than ever. However, when used solely as a labor...
Casino marketing and operations best practices born out of COVID
Sure, we exhaust ourselves almost daily with what we don’t know. When will it be safe to be at full capacity? When...
Re-examing casino internal branding in the time of COVID
How gaming properties internally engage with team members will likely determine how willingly they return to their posts A year ago, I...
Casino top boardrooms
In its annual report, AETHOS Consulting Group determines gaming’s top boards and ponders the impact a President Trump-led government will have on...
Felix Rappaport 1953-2018
Felix Rappaport was my friend…. thousands of people, I’m sure, would say the same thing. Felix passed away recently, a heart-wrenching, unexpected...