What to consider when communicating with casino employees during crisis
Any good leader understands that communication is critical in a time of crisis. Employees are thirsty for information, with a desire to...
Casino Operations
ARTICLES
A measured approach to doing business in the time of coronavirus
Considerations for reopening and operating gaming establishments in the aftermath of the COVID-19 pandemic For more than a month, virtually all commercial...
Consulting and COVID‐19 Compliance Group — ASSURE-BET, LLC
In an effort to move the industry forward, veteran gaming executives Perry Stasi and David Schugar have launched Assure-Bet, LLC, which will...
Marketing strategies for U.S. online sports betting
Insight and Innovations Sporting edge The post-Professional and Amateur Sports Protection Act (PASPA) environment is very much in its nascent stage, providing...
The importance of a proper casino customer greeting
Impact your guests with the most powerful gesture in the world: a greeting Hi. How ya doin? Nice to see you. Thanks...
Gaming’s top boardrooms of 2017
When it comes to casinos and corporate governance, reputational honesty remains the best and strongest policy, as the AETHOS Consulting annual report...
The homebody economy and the need to redefine the casino vision
Welcome to what CNBC recently dubbed the “homebody economy.” The long-discussed stay-at-home trend just received a triple shot of adrenalin, thanks to...
Solutions to some tough casino operations challanges
Contrary to popular wisdom, it is not easy to operate and maintain a successful and profitable casino operation. There are numerous regulations...
LV casino launches #goodcleanfun initiative
Downtown Grand Hotel & Casino’s commitment to clean was honored last month with the 2020 AAA Inspector’s Best of Housekeeping Award. This...
Life without masks won’t happen at casinos for awhile
When COVID-19 caused states to go into lockdown, one of my first reactions was, fine, as long as I don’t have to...
Following the veteran tribal casino leaders
Three longtime tribal casino operators reflect on their careers, the current state of the industry and the traits needed to succeed in...
Gaming update from the American Gaming Association
A message from American Gaming Association’s Senior Vice President of Strategic Communications Casey Clark: As of Wednesday afternoon, nearly all (94 percent)...
The ways to have a successful casino
Marketing I have been to hundreds and hundreds of casinos in my 45-year gaming career, and I wagered in most of them....
MGM Resorts recognized for investments in clean energy
MGM Resorts International is recognized for making significant investments in clean energy according to the latest Solar Means Business report released by the...
WinStar World Casino and Resort to open May 27
Chickasaw Nation Governor Bill Anoatubby said WinStar World Casino and Resort will open at 25 percent of capacity 8 a.m. Wednesday, May...
Developing a coronavirus protection strategy for casinos and cardrooms
Casinos need to have a COVID-19 protection and mitigation strategy in place before reopening to the public The COVID-19 pandemic is a...
Grand Sierra Resort and Casino partners with Education Alliance of Washoe County
Grand Sierra Resort and Casino (GSR) commemorated Education Alliance of Washoe County’s annual Principal for a Day event earlier this month. The casino-resort,...
Cleaning and social distancing technology — ACRES 4.0
Acres 4.0 has launched two new technology products that provide players more safety and choice in slot machine and table game play....
New decade, same problems for the casino industry
So the calendar tells us we’re in a new decade. No more aughts or teens, finally, a decade with a proper name...
The math of casino marketing
Every industry and business is faced with the challenge of selling their product in an ever increasing and competitive business landscape. No...
Winstar partners with Jani-King for COVID-19 disinfecting processes
Located on the state line between Texas and Oklahoma, WinStar World Casino and Resort is considered one of the largest gaming experiences...
Sands named to CDP Climate and Water A Lists
Las Vegas Sands has again been recognized by global environmental nonprofit CDP, on its Climate and Water A Lists. This marks the...
Jamul Casino to begins phased re-opening
After a two-month closure due to the COVID-19 pandemic, Jamul Casino had a soft re-opening on May 18 for its Amber and above Sweetwater...
Las Vegas Sands to donate more than two million pieces of personal protection equipment
Las Vegas Sands announced it will donate two million medical masks and 20,000 protective suits to help health-care professionals, first responders and...
Gaming tribes continue to support education and training initiatives
In a world of shut-off slot machines, empty hotel rooms and shuttered casinos, concerns are beginning to arise as to how to...