Unlocking solutions: Q&A; with Morse Watchmans’ Joe Granitto
Morse Watchmans offers leading-edge key control systems, and much more, to the gaming industry Morse Watchmans is perhaps best known in the...
Casino Operations
ARTICLES
Re-examing casino internal branding in the time of COVID
How gaming properties internally engage with team members will likely determine how willingly they return to their posts A year ago, I...
COVID is a near-term challenge with long-term impacts for casinos
Reopenings are in full swing and, no surprise, a lot of customers are jumping at the chance to get out of the...
eClear thermal authentication system — eCONNECT
As the country begins to re-open, operators like Comanche Nation Entertainment are doing what they can to make their team members and...
Slot supplier AGS honored for its employee programs for veterans
AGS shows how the gaming industry can build veteran-friendly workplaces. A growing number of organizations are viewing military veterans as valuable assets...
Boyd Gaming to acquire Valley Forge Casino Resort
Boyd Gaming Corp. recently announced that it has entered into a definitive agreement with Valley Forge Convention Center Partners, L.P., to acquire Valley Forge Casino...
PROFILE: New digital signage solution helps casinos draw a full house
The new LG LED Bloc LSAA Series from LG Business Solutions capture guests’ attention with stunning picture quality. The new LG LED...
Breaking down operational silos at casinos
It’s easy for modern casino resorts to slip into a silo mentality. Here’s how to identify if that has happened at your...
The impact of tight slot machines on casino marketing
Three long-time casino observers delve into the “loose vs tight” slot hold debate and the impact it is having on game players...
The Giving Module — THE COSMOPOLITAN OF LAS VEGAS
The Cosmopolitan of Las Vegas announced a debut charitable giving application now available on all ticket redemption machines on the resort’s casino floor....
Boyd Gaming commences property reopening process
Boyd Gaming Corporation announced plans to resume operations at seven properties in Louisiana and Mississippi, pending receipt of final regulatory approvals. On Wednesday, May 20, Boyd Gaming...
WinStar World Casino installs Everi’s cashless gaming solutions
Thackerville, Okla.-based WinStar World Casino has launched the WinStar Wallet, cashless payment technology provided by Everi Holdings. A digital wallet powered by...
InSite Response Coordination System health risk management system — MAXXESS
Maxxess Systems announced a new application for the Maxxess InSite Response Coordination System specifically designed to help organizations manage health risks to their staff and visitors....
AGA statement on Revised Paycheck Protection Program Guidelines
American Gaming Association President and CEO Bill Miller released the following statement on the revised interim regulatory guidelines that the Small Business Administration issued for the...
Resorts World Las Vegas selects Hooray as advertising agency of record
Hooray Agency announced that it has been named as the Advertising Agency of Record (AOR) for Resorts World Las Vegas. As the...
SAHARA Las Vegas partners with Teneo Hospitality Group to expand meetings and convention business
SAHARA Las Vegas and Teneo Hospitality Group are teaming up. As a premier global group sales organization, Teneo Hospitality Group will help...
Sycuan Casino Resort to reopen on May 20
Sycuan Casino Resort announced that it will be reopening its property on Wednesday, May 20 at 12 p.m. Sycuan temporarily closed on Friday,...
Epicentral Clean2Play Sanitization Tracking System — TRANSACT
TransAct Technologies Incorporated announced the launch of Epicentral Clean2Play, a revolutionary casino product that provides real-time printed proof that a slot machine has been cleaned,...
Three Rivers Casino boosts air protection to fight COVID
Oregon-based Three Rivers Casino is bolstering its already-enhanced guest and employee safety protocols with new UV-C air purification disinfection systems at its...
Reopening casinos should consider going back to the beginning
“I am waiting for you, Vizzini. You told me to go back to the beginning. So I have. This is where I...
Casino resort cleaning in the COVID-19 era
Several developments meant to protect the health of casino customers are now in place—many of these pertain to how these properties are...
The MGM National Harbor slot floor copes with COVID
Coronavirus continues to take a bite out of casino revenues, but slot floors in casinos small and large continue to perform surprisingly...
Five fundamental casino analytics for a healthier bottom line
When it comes to making money in casinos using data, there are a number of fundamental analytics you should be able to...
Bringing loyalty to sports betting
It’s more than a New Year, it’s a new decade… what will it bring? As you make your personal resolutions and business...
It’s time for casinos to integrate loyalty club and player development functions
Many casino executives believe that a property’s loyalty (née players) club and player development functions operate in tandem—not surprising, considering how elemental...