Five key metrics that drive additional casino trips We are lucky in the casino industry to have access to piles of data about our players. In spite of the available... casinojournal januari 27, 2019 No Comments
It’s time for casinos to integrate loyalty club and player development functions Many casino executives believe that a property’s loyalty (née players) club and player development functions operate in tandem—not surprising, considering how elemental... Steve Browne januari 22, 2020 No Comments
Casino executive pop quiz The best thing about being “semi-retired” (besides not having to work), is that I can be very picky about which gaming clients... casinojournal januari 15, 2018 No Comments
Ways to incorporate sports betting into gaming strategy Prior to in-home megascreen televisions and sports packages on steroids, going to your local casino or bar to watch a sporting event... casinojournal februari 21, 2019 No Comments
A lifetime of casino marketing learning in 1,600 words (Part II) Conrad on Casino Marketing In my Casino Journal column last month, I began to share what I have learned in my nearly... casinojournal januari 15, 2018 No Comments
For casinos, it’s not a reopening but a rebuilding For the casino and hospitality industry, the first lesson is that we are not reopening properties, we are rebuilding the hospitality businesses.... casinojournal juli 28, 2020 No Comments